Champions of customer Service
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Four powerful products
One pretty package.
The Suite offers everything you need to let conversations with customers flow across channels seamlessly, creating a better experience for both your business and your customers.
Support
Integrated customer support
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Guide
Knowledge base and smart self-service
Zendesk Guide is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.
Chat
Live chat and messaging
With Zendesk Chat and Message you can proactively engage customers – in real-time and in context—so time sensitive problems get the attention they deserve.
Talk
Call center software
Zendesk Talk makes it easy and eicient for agents to help customers over the phone as part of a seamless omnichannel support experience.
The Zendesk Family
Amrut software and Zendesk help organizations understand their customers, improve communication, and offer support where and when it’s needed most. The products work closely together, sharing data, customer history, and communication channels, so your team can too.
Zendesk Support
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Zendesk Sunshine
Sunshine is an open, flexible, and powerful CRM platform to build the best customer experiences.
Zendesk Chat
Live chat software that provides a fast and responsive way to connect with customers in the moment.
Zendesk Talk
Call center software that allows for more personal and productive phone support conversations.
Zendesk Sell
Sell is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams.
Zendesk Explore
Analytics to help measure and understand the entire customer experience.
Zendesk Gather
Zendesk Gather provides a community forum for customers to connect and collaborate.
Zendesk Connect
Customer intelligence software built for targeted campaigns and proactive engagement.
Better customer service starts with better communication
Zendesk brings all your customer conversations into one place.